Requests

No transport request lost in someone's inbox

Sales, procurement and supply teams send transport requests through one form or the Requests portal. A digital worker passes each request to Freight Procurement, and your logistics team sees every request and its status in one list

Live in days, not months.

Pixel-art illustration of a desk monitor displaying a list of shipment requests.

Requests collects every transport order from your own departments in one list, from submission to the tender. A digital worker turns each request into a tender in Freight Procurement, and your logistics team picks the carrier there

Features

Every transport order in one queue

Orders for transport arrive by email and phone from sales, procurement and supply, and logistics retypes each one into a spreadsheet or TMS. Requests slip, and the person who ordered calls to ask what's happening. With Requests, every order comes in through one form and goes to tender from the same record

One form for every department

Sales, procurement and supply submit through the same New Request form, so logistics gets route, cargo and dates in one format

A portal for the people who order

Teams outside logistics submit requests in the Requests portal and see where each one stands

From request to tender in one step

The digital worker sends the request into Freight Procurement with its route and cargo, so nobody retypes it into a tender

Every request on one screen

The Requests list shows each request with its requester, route and status

Pixel art scene of a logistics warehouse with red and yellow forklifts lined up by loading docks of a red brick building under large fluffy clouds, with a worker in red uniform holding a tablet on the right.
Why Cargofy

Every transport order in one queue

Orders for transport arrive by email and phone from sales, procurement and supply, and logistics retypes each one into a spreadsheet or TMS. Requests slip, and the person who ordered calls to ask what's happening. With Requests, every order comes in through one form and goes to tender from the same record

One form for every department

Sales, procurement and supply submit through the same New Request form, so logistics gets route, cargo and dates in one format

A portal for the people who order

Teams outside logistics submit requests in the Requests portal and see where each one stands

From request to tender in one step

The digital worker sends the request into Freight Procurement with its route and cargo, so nobody retypes it into a tender

Every request on one screen

The Requests list shows each request with its requester, route and status

Impact

With digital workers, everything changes

70%

less time from request to tender

100%

of request data carried into the tender

500+

requests a month in a single list

Superpowers

What the Requests Manager does

Request to Freight Procurement

The worker sends each request into Freight Procurement with its route, cargo and dates

Integrations

Plays well with your stack

Highlight

Please don't put cases here. Cases in Solutions

Architect is the AI that sets up Cargofy for you. Send it a text or voice message, and it builds the fields, forms and workflows you need, or passes the task to an AI worker

Related primitives

Each agent operates within different contexts and sets of instructions, creating unique workflows and data models

Workflows involved

Data models
Request
A transport request with a route, cargo and dates. It passes a department's needs to the logistics team and provides the basis for finding a carrier.
Interfaces
Requests List
A list of transport requests with the requester, route and status. The logistics team sees departments' needs and how they are being handled.
Request Card
A transport request card with the route, cargo and dates. It helps the logistics team review a department's needs and follow their progress.
New Request
A form for submitting a transport request. Departments send the logistics team the route, cargo and dates in one format.
FAQ

Common Questions

Everything you need to know about deploying AI Digital Workers into freight operations — from how they work to how fast you can go live.‍

What is transport request management?

Transport request management collects freight orders from sales, procurement and supply teams and moves them to carrier selection. Cargofy Requests takes each request through one form or portal and sends it to Freight Procurement, where carriers bid on it

Who can submit a transport request?

Anyone in your company you give access to, from sales to procurement and supply. They submit through the New Request form or the Requests portal

What happens after a request is submitted?

The digital worker sends it to Freight Procurement, where carriers bid and your team approves the winner. The request stays linked to its tender, so the requester can see its status

How is Requests different from Quoting?

Requests handles transport orders from your own departments and sends them to tender. Quoting handles quote requests from external customers and prices them by your margin rules

Can requests on the same route be grouped?

Yes. With Lanes, the worker links incoming requests to the matching lane, so repeat requests go to the lane's carriers at the contract rate first

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Ready to put a Digital Worker on the job?

Live in days, not months — connected to your TMS, load boards, and the 50,000-company Cargofy Network from day one.